Tele-Palliative Care · Tiered Access

    Not every serious-illness question
    needs a formal consult.

    Beam's tele-palliative care comes in three tiers — a quick curbside, a written eConsult, or a direct patient tele-visit — so hospitalists, ED physicians, and primary care get symptom, prognosis, and goals-of-care input the moment the question comes up.

    Most palliative programs only see the patient. Beam supports the clinician making the call — often without a formal encounter.

    Pick the tier that fits the question

    Quick clinical question

    Curbside — same day

    Needs a written specialist opinion

    eConsult — 99451 / 99452

    Patient truly needs a specialist visit

    Tele-visit with palliative care specialist

    The Beam standard
    • NPI-verified
    • 3+ yrs post-residency
    • Board-certified
    • U.S. state-licensed

    Aconsultisnotalwaystheanswer.

    Sometimesthe answeris a curbside.

    A full palliative consult is one tool. Sometimes the fastest relief is a five-minute curbside.

    Three tiers — one program

    Match the tier to the question, not the vendor.

    Most tele-palliative care models force every question into a patient visit. Beam's tiered access lets local providers pick the lightest tool that answers the question — and escalate when it doesn't.

    Tier 1 — Curbside

    Quick clinical question, no patient hand-off

    Local provider stays on the case. Palliative care answers a targeted question so care keeps moving today.

    Tier 2 — eConsult

    Written specialist opinion, billable

    When the question warrants a documented review, a palliative care specialist returns a written report. Supports CPT 99451 / 99452 workflows.

    Tier 3 — Tele-visit

    Direct patient tele-visit with a palliative care specialist

    When the patient truly needs a specialist face-to-face, Beam handles the visit — without the transfer or the months-long wait.

    Beam vs. visit-only tele-palliative care

    Traditional vendors book the specialist. Beam supports the local provider who has to make the call today.

    Palliative Care tele-visits (patient-facing)

    Visit-only

    Yes

    Beam

    Yes

    Curbside questions from local providers

    Visit-only

    No

    Beam

    Yes

    Provider-to-provider eConsults (CPT 99451/99452)

    Visit-only

    No

    Beam

    Yes

    Tiered access — curbside, eConsult, or tele-visit

    Visit-only

    No

    Beam

    Yes

    Support after abnormal labs or imaging

    Visit-only

    Limited

    Beam

    Yes

    Rural hospital and clinic workflow support

    Visit-only

    No

    Beam

    Yes

    Program implementation support

    Visit-only

    No

    Beam

    Yes

    Designed to help keep palliative care local

    Visit-only

    No

    Beam

    Yes

    Palliative care conditions supported

    Beam supports the palliative care questions local providers see most often — across curbside, eConsult, and tele-visit tiers.

    Refractory dyspnea in advanced COPD or CHF
    Pain in renal or hepatic failure
    Terminal agitation & delirium
    Refractory nausea, secretions, anxiety
    Prognostic guidance & hospice eligibility
    Goals-of-care conversation coaching
    Advance directive vs. family conflict
    Post-stroke & hypoxic brain injury counseling
    Dialysis withdrawal planning
    Advanced dementia & recurrent aspiration
    ED disposition for seriously ill patients
    Opioid selection, rotation & conversion

    Have a condition or workflow not listed?

    Live in weeks — not months

    Simple workflow. No IT project required.

    Local provider sends the question or requests the visit. Palliative care returns the answer in the tier that fits — the way your team already works.

    1–2 wks

    Typical time to first consult

    No EHR swap

    Works alongside your systems

    3 tiers

    Curbside · eConsult · Tele-visit

    The math nobody puts on the invoice

    Every unaddressed symptomis a patient you can't get back.

    Every avoidable ICU day. Every family who never got the conversation. Every seriously ill patient whose last week was harder than it needed to be. That's the real bill.

    Frequently asked questions

    How is Beam's tele-palliative care different from a traditional palliative consult service?

    What kinds of questions is this best for?

    Can you help in the ED?

    Do you coach communication, not just clinical decisions?

    Do the eConsults support CPT 99451 and 99452?

    Do you support rural hospitals, RHCs, and community EDs?

    How fast can we go live?

    Bring palliative expertise to the question, not just the patient.

    Beam helps hospitals, EDs, and clinics manage pain, symptoms, prognosis, and goals-of-care conversations with curbside, eConsult, and tele-visit tiers under one program.

    Palliative care-led supportBuilt for rural & community settingsProgram partnership, not just visits