Consult Models · 3 min read

    Curbside consult vs eConsult: what's the difference?

    Both connect you with a specialist. Only one is documented, billable, and reliable enough to keep the patient with you.

    TL;DR

    A curbside is informal, undocumented, and not billable. An eConsult is documented in the chart, generates a written specialist opinion, and is reimbursable under CPT 99451 and 99452.

    Curbside consult

    A fast, collegial question — specialist to specialist.

    Format
    Informal conversation, often by phone or message
    Documentation
    No official note is generated
    Standing
    Advice from an outside specialist, not a credentialed consultant at your facility
    Billing
    Not separately billable
    Best for
    Quick guidance that helps you confirm or refine your own plan

    eConsult

    A formal written opinion that lives in the chart.

    Format
    Structured, asynchronous review of the case
    Documentation
    Written specialist report attached to the record
    Standing
    A formal consultation with the specialist named in the chart
    Billing
    Billable under CPT 99451 + 99452 [1][3]
    Best for
    Cases where the answer changes the plan, or replaces a referral

    When to use a curbside

    Curbsides are best for quick guidance on something you mostly already know — a sanity check, a dosing question, a "would you work this up further?" They're fast and collegial, and they keep you moving. Because no formal note is created and the specialist isn't credentialed at your facility, the plan and the documentation stay yours [2].

    When to use an eConsult

    Use an eConsult when the answer changes the plan, when you want the specialist's reasoning preserved in the record, or when you'd otherwise refer the patient out. The encounter is documented, attributable, and reimbursable under CPT 99451 (specialist) and 99452 (treating provider) [1].

    References

    1. 1.American Medical Association. CPT Professional 2024 — Interprofessional Telephone/Internet/Electronic Health Record Consultations (99446–99452). AMA, 2023. https://www.ama-assn.org/practice-management/cpt
    2. 2.Cohen MS. The risk of the curbside consultation: peril of informal consultations. J Am Coll Surg. 2016;223(2):395–399.
    3. 3.American Academy of Family Physicians. Interprofessional consultation codes (99446–99452): FPM coding guidance. AAFP, 2022. https://www.aafp.org/pubs/fpm/issues.html

    This article is for general educational purposes only and is not medical, legal, billing, or coding advice. Reimbursement rules and amounts vary by payer, state, and year — confirm with a qualified billing professional and your payer's current policy before acting on anything here.

    See how Beam approaches this in practice

    Beam runs same-day specialist consults documented in the chart. The fit depends on your setting and payer mix — happy to walk through it.

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